Product Returns & Exchanges

Return Material Authorization (RMA) Number

All returned or exchanged items must have a Return Material Authorization Number from CarCoverKingdom. Please complete our online RMA form or contact CarCoverKingdom for an RMA Number before shipping any item back to us. Returns are not accepted without an RMA Number, and they will be shipped back to the customer at the customer's expense.

Returns

CarCoverKingdom will refund full payment of defective or incorrect products within 15 days of delivery. A 20% re-stocking fee may apply on some custom-made items (contact us for current policy). Customers who refuse any product delivery will incur a 20% restocking fee PLUS any associated shipping costs due on a returned product. Returned products must be in like new, restockable condition, meaning no wear, marks, dirt, or damage. All returns will be inspected by the product suppliers before a refund is issued. Please allow 10-12 business days for refund processing, once the products is received by our warehouse. Refunds will be made to the original order payment method.

All sales are final 15 days after the UPS, FedEx, or USPS delivery date.

Non-Returnable Items

Please note that Covercraft does not permit returns of the following items.

• Special design projects requiring dimension sheets/photos are not returnable except for Warranty issues. (Example: Covers made specifically to accommodate aftermarket exterior add on equipment. We build our special design covers with the dimensions that you provide on our Dimension Sheets. If there is a fit problem, we will work with you to obtain the fit you require. Accuracy of your measurements are important for the desired result.
• Embroidered items are not returnable.
• Custom-fit covers for vehicles manufactured before 1955 are not returnable except for Warranty issues.
• Due to the high cost of the Sunbrella, and Weathershield HD fabrics, these covers are not returnable except for warranty issues.
• No returns on products shipped outside the US and Canada.
• DIRTY COVERS: All returning items are inspected by Covercraft Industries and must be without tire marks, grease, dirt, or other damage that would prevent that item from being returned to stock for resale. Inspection is by Covercraft and Covercraft is the final authority as to a returning item's condition. Items not returnable to stock will be shipped back to the customer at customer's expense.
• All Official Ford Licensed Logo Products
• All C99999 Dimension Sheet/Custom Orders
• All Products Manufactured with WeatherShield®HD, WeatherShield® Colors WB, WR, WY, WD, WN, WL, Multi-Color WeatherShield® WX, Form-Fit™, and Sunbrella®
• All Older Custom-Fit and Low-Demand Part Numbers
• All Embroidered, Silk-Screened, and Reflective Welting Custom Fit Covers

If you have any questions before you order, please contacts for fast and accurate clarification.

Exchanges

We will exchange your Covercraft cover or accessory product with another product of equal or greater value if not satisfied, within 14 days of your original delivery date by UPS, FedEx, or USPS. You will only pay the price difference (if any), PLUS additional shipping costs.

All sales are final 15 days after the UPS, FedEx, or USPS delivery date.

Warranty Replacements

If you have a warraty issue, please contact CarCoverKingdom directly for assistance. We will assist you in accordance with the specific product's warranty requirements and claim validation. Customers are responsible for all shipping costs incurred for warranty replacements.